Capabilities
Five parts every system is built from.
A custom AI system is not one chatbot. It is channels your customers already use, agents that do the work, a business brain they all read, automations that carry the work through your tools, and control around all of it, so you decide what it may do alone.
- 01Channels · 6 parts
- 02AI agents · 6 parts
- 03Business brain · 6 parts
- 04Automations · 6 parts
- 05Control · 7 parts
The five
Open one to see its parts, with examples.
Each page shows the part with illustrations from other kinds of business, to show what it can do.
How the five fit
Work comes in, gets done, and the system learns.
A request moves left to right. Control sits around every step, and what the system learns goes back into the brain, so the next request is handled better.
- 01ChannelsPhone, messaging apps, email, web chat and forms.
- 02AI agentsVoice, chat, email, research and task agents.
- 03Business brainWhat the business knows, remembers and learns.
- 04AutomationsWorkflows, sequences, schedules, robots and documents.
Each lesson is written back into the business brain
- ChannelsEvery channel feeds the same AI agents and reads the same business brain, so a customer who calls, then writes, then fills a form is one customer with one history.
- AI agentsAgents take work in from the channels, read the business brain before they answer, act through the automations and your tools, and stop wherever the control rules say a person decides.
- Business brainThe brain sits in the middle. Channels and agents read it before they answer, automations read it before they act, and control writes the lessons back into it.
- AutomationsAutomations are how agents act: an agent decides, an automation carries it through your tools. Every step reads the brain and stops where control says a person decides.
- ControlControl wraps the other four. Every channel, agent and automation checks it before it acts, and every lesson it records goes back into the business brain.
Free 30-minute call
Tell us where the work gets stuck.
Bring the tools you use and the jobs your team repeats. You leave the call knowing which of these parts your system needs, roughly what it costs, and whether we are the right people to build it.
Pick a time on the calendar. It is a 30-minute call, and the invite lands on your calendar when you book. Prefer email? [email protected]
We reply by email within 24 hours.
Checking the calendar…
Questions
What people ask about the parts
Every system uses some of each, in different amounts. A front desk is mostly channels and agents, a back-office system mostly automations. Control is always there.
The solutions are premade systems built from these parts. When none fits, a custom system is built from the same parts around how your business works.
On your tools wherever we can. Where nothing you use fits, we build a small piece of your own, and it is yours.
It starts with a $500 systems map that sets a fixed price in writing. Builds start from $2,500 per system, and running and improving it starts from $500 a month.