What you get
- Sequences written with you, in your voice
- Every reply stops the sequence and reaches a person
- Opt-outs honoured automatically
- your email
- SMS or any messaging app
- your CRM
Solutions · For sales
Follow-up and win-back
Timed follow-ups on quotes, old leads and past customers that stop the moment someone replies.
The problem
Quotes go out and nobody follows up. Old leads and past customers sit in a list nobody contacts, because there is never a quiet hour to do it.
At a glance
Where it sits in your day.
- It starts withA quote, an old lead or a past customerNo answer yet, or no contact in a while
- The systemFollow-up and win-back
- Follows up on a schedule
- Gives them a reason to come back
- Stops the moment they reply
- Hands off toYou, on a replyThe reply goes to a person, never to another message
- You end up withConversations restartedWith opt-outs honoured automatically
What changes
The same work, before and after.
TodayA quote goes out and nobody follows up.
With the systemEvery unanswered quote gets a follow-up on the schedule you set.
TodayOld leads and past customers sit in a list nobody has time for.
With the systemThey get a short message with a reason to come back.
TodaySomeone keeps messaging a person who already replied.
With the systemA reply stops the sequence and goes straight to you.
TodayAsking to stop depends on someone noticing.
With the systemAn opt-out is honoured at once, every time.
Illustration · a made-up example
Watch it work
Follow-up and win-back, step by step.
An accounting firm on a Thursday morning. Several quotes for bookkeeping went out over the past weeks, and nobody has had a quiet hour to chase them.
YouThu 9:00 am
You agree the sequence once
When to follow up, what to say and on which channel. The wording is yours, in your voice.
Quote follow-up, written with you
Day 3: short email, asks if the quote made sense
Day 7: text message, offers a quick call
Day 14: one last email, then it stops
Any reply stops the sequence. Opt-outs are never messaged.
The systemThu 10:00 am
It works through your open quotes
It reads the quotes in your CRM and leaves out anyone who asked not to be contacted. The rest are sent within the daily limits you set.
- Pine Street BakeryQuote sent 7 days ago, no replytext today
- Okafor LandscapingQuote sent 3 days ago, no replyemail today
- Glass & CoQuote sent 14 days ago, no replylast email
- D. MorenoAsked not to be contactedopted out
The systemThu 10:02 am
The follow-up goes out
A short text goes to Pine Street Bakery, in the firm’s name. The owner answers a few minutes later.
- AI agent · 10:02 am
Hi Rosa, it’s Hale & Moss Accounting. Did the bookkeeping quote make sense? Happy to talk it through on a quick call.
- Rosa · 10:09 am
Oh yes sorry, got busy. Can we talk this week?
- AI agent · 10:02 am
The system10:09 am
The reply stops the sequence
No more messages go to Rosa. Her reply is filed on the record and passed to a person.
Pine Street Bakery
- Quote
- Monthly bookkeeping
- Sequence
- Stoppedreplied
- Reply
- Can we talk this week?
- Next
- For a person to answer
YouThu 10:15 am
You take it from here
You see the reply with the quote behind it and answer it yourself.
- Rosa · 10:09 am
Oh yes sorry, got busy. Can we talk this week?
- You · 10:15 am
Of course. Does Friday at 2 work for a 15 minute call?
- Rosa · 10:09 am
Our own outreach runs on timed sequences that stop on a reply, with follow-ups sent before any new first email.
IN OUR OWN BUSINESS
What it costs
A fixed price, in writing, before you pay for a build.
What it costs depends on how many of your tools it connects and how much it decides on its own. The map works that out for your business. The first call is free.
Systems map
$500one time
A written plan of which systems to build first, what each costs and what it will not do.
- Your tools, data and repeated steps mapped
- Systems ranked by the hours they save
- A fixed quote for each one
- Yours to keep, whoever builds it
Credited in full to your first build
Build
from$2,500per system
One system, built to the map, at the fixed price quoted in it.
- Built in accounts you own
- Connected to the tools you use, or built new
- Run on your real work in a test mode first
- Runbook and brain notes handed over
Fixed quote in writing before work starts
Run and improve
from$500/month
We host it, watch it, fix it, and turn what it gets wrong into rules.
- Hosting and monitoring
- Every miss logged as a lesson
- A monthly note on what changed
- Month to month, stop any time
Priced per system in the map
Same team
More for sales.
Free 30-minute call
Tell us how this work is done today.
Bring the tools you use and the steps your team repeats. You leave the call knowing whether this system is worth building for you, roughly what it costs, and whether we are the right people to build it.
Pick a time on the calendar. It is a 30-minute call, and the invite lands on your calendar when you book. Prefer email? [email protected]
We reply by email within 24 hours.
October 2026
MoTuWeThFrSaSu
Checking the calendar…
Questions
What people ask about this system
Then nothing more is sent. A reply stops the sequence at once and goes to a person.
No. Before anything is sent we remove everyone who asked not to be contacted, and a new opt-out is honoured at once.
You do. We write the sequence with you, in your voice, and you see it before it goes live. Sending stays within the daily limits you set.
Yes. Our own outreach runs on timed sequences that stop on a reply, with follow-ups sent before any new first email.