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Solutions · For operations

Team assistant

Your team asks in chat and gets an answer from your own rules, with the source.

2 weeks to build

The problem

Staff ask the same questions every day: what do we charge, what is the policy, who handles this. Each answer interrupts whoever happens to know it.

At a glance

Where it sits in your day.

  1. It starts withA question in chatSlack, Teams or any messaging app
  2. The systemTeam assistant
    • Answers from your brain
    • Names the note it used
    • Says when it does not know
  3. Hands off toThe right personA question it cannot answer goes to someone who can
  4. You end up withAn answer with its sourceAnd a brain that grows

What changes

The same work, before and after.

  • TodayStaff ask the same questions every day, and someone stops to answer each one.

    With the systemThey ask in chat and get the answer from your notes.

  • TodayTwo people give two different answers about the policy.

    With the systemEvery answer comes from the same notes and names the one it used.

  • TodayNobody is sure whether an answer is current or just remembered.

    With the systemThe answer points to the note, so anyone can check it.

  • TodayA new answer lives in one person’s head again.

    With the systemWhen it cannot answer, a person does, and the answer is added to the brain.

Watch it work

Team assistant, step by step.

A physiotherapy clinic, Monday morning. The front desk asks the team assistant in Slack instead of interrupting the owner.

  1. YouMon 11:02 am

    The front desk asks in Slack

    A patient is on the phone about a late cancellation. Priya asks in the channel the team already uses.

    Slack#front-desk
    • Priya · 11:02 am

      What do we charge if someone cancels with less than 24 hours notice?

  2. The system11:02 am

    It answers, and says where from

    The answer comes from the cancellation note in your brain, and it names that note so Priya can check it.

    Slack#front-desk
    • Priya · 11:02 am

      What do we charge if someone cancels with less than 24 hours notice?

    • AI agent · 11:02 am

      A $40 fee applies when notice is under 24 hours. Source: Cancellation policy, section 2.

  3. The system11:20 am

    It does not guess when the notes are silent

    Priya asks about a student discount. There is nothing about it in the brain, so the question goes to the person who owns prices.

    Question passed onnot in the brain

    Student discount?

    Asked by
    Priya, front desk
    Found in notes
    Nothing
    Passed to
    Marcus, owns pricing
    Why passed on
    Not in the brain
  4. You11:34 am

    The owner answers once

    Marcus gets the question on WhatsApp with who asked and why it was passed on. He replies in one line.

    WhatsApp11:34 am
    • AI agent · 11:30 am

      Priya asked if we offer a student discount. It is not in the notes. What is the answer?

    • Marcus · 11:34 am

      10% on a block of six sessions, with a student card.

  5. The system11:35 am

    The answer goes into the brain

    The next person who asks gets this answer straight away, with its source.

    Brain · pricing.mdadded 11:35 am

    Student discount

    10% off a block of six sessions.

    Needs a valid student card.

    Answered by Marcus on Monday at 11:34 am.

    New note in plain files you own

What you get

  • Answers with their source attached
  • Answers kept to your own notes
  • A brain that grows with every question it could not answer
  • Slack or Teams
  • any messaging app
  • plain files you own

How we build and run it

  1. We write your processes, prices and policies into the brain, or start from the documents you have.
  2. Staff ask in the chat tool they already use.
  3. It answers from the brain and cites the note it used.
  4. A question it cannot answer goes to a person, and the answer is added to the brain.
What we run ourselves

We run the kind of brain it answers from. Every AI session in our business reads it first: one note per system, in plain files.

IN OUR OWN BUSINESS

What it costs

A fixed price, in writing, before you pay for a build.

What it costs depends on how many of your tools it connects and how much it decides on its own. The map works that out for your business. The first call is free.

Build

from$2,500per system

One system, built to the map, at the fixed price quoted in it.

  • Built in accounts you own
  • Connected to the tools you use, or built new
  • Run on your real work in a test mode first
  • Runbook and brain notes handed over
Book a free 30-minute call

Fixed quote in writing before work starts

Run and improve

from$500/month

We host it, watch it, fix it, and turn what it gets wrong into rules.

  • Hosting and monitoring
  • Every miss logged as a lesson
  • A monthly note on what changed
  • Month to month, stop any time
Book a free 30-minute call

Priced per system in the map

Free 30-minute call

Tell us how this work is done today.

Bring the tools you use and the steps your team repeats. You leave the call knowing whether this system is worth building for you, roughly what it costs, and whether we are the right people to build it.

Pick a time on the calendar. It is a 30-minute call, and the invite lands on your calendar when you book. Prefer email? [email protected]

We reply by email within 24 hours.

AI systems call30 MIN
October 2026
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Questions

What people ask about this system

It says so and passes the question to the right person. When they answer, the answer is added to the brain.

Only from your brain: your processes, prices and policies, written with you or started from documents you already have. They are plain files you own.

Slack, Teams, WhatsApp, Telegram or any other messaging app your team already uses.

We run the kind of brain it answers from. Every AI session in our business reads it first: one note per system, in plain files.