What you get
- Your business written down in plain files you can read and edit
- One message each morning: what needs you, and what was handled
- A dated record of every rule change
- the tools you use
- plain files you own
- email or any messaging app
Solutions · For the owner
Your rules written down once, and one message each morning.
The rules of the business live in one person’s head, so the same question gets different answers, and the owner hears about problems late.
At a glance
What changes
TodayThe rules of the business live in one person’s head.
With the systemThey are written down once, in plain files you can read and edit.
TodayThe same question gets a different answer depending on who you ask.
With the systemEvery system reads the same rules before it acts.
TodayYou hear about a problem when a customer complains.
With the systemOne message each morning lists what needs you.
TodayA fix is made once and forgotten.
With the systemThe correction is added to the brain as a dated rule.
Illustration · a made-up example
Watch it work
A restaurant group with three locations. The owner, Sam, has just been interviewed about how complaints are handled.
YouMon 3:00 pm
From the interview, a plain file: when a dish can be comped, and who can decide. You can open and edit it any time.
Comps and refunds
Comp a dish if the guest waited over 25 minutes.
A manager can comp up to $40.
Above $40, the owner decides.
Plain file you own
CustomerTue 8:40 pm
A long wait and a $62 bill. It lands in the inbox, where another system is watching.
We waited 40 minutes for our food at the harbor location last night and the pasta came out cold. Our bill was $62.
The system8:41 pm
Before it acts, it looks up the comp rule in the brain. The bill is above the manager’s limit, so this one is for the owner.
Complaint · harbor location
The systemWed 7:00 am
One short message on WhatsApp: first what needs you, then what was handled while you were away.
Morning brief · Wednesday
Needs you: a complaint at the harbor location, bill $62, above the manager limit.
Needs you: a supplier invoice that differs from the order.
Handled: 9 bookings confirmed, 2 supplier orders sent.
YouWed 8:05 am
You decide $40 is too low after a very long wait. The correction is written into the brain as a rule, with the date.
We run both. Every AI session in our business reads our own brain first, and each morning a brief lists what needs the owner and what was already handled.
IN OUR OWN BUSINESS
What it costs
What it costs depends on how many of your tools it connects and how much it decides on its own. The map works that out for your business. The first call is free.
$500one time
A written plan of which systems to build first, what each costs and what it will not do.
Credited in full to your first build
from$2,500per system
One system, built to the map, at the fixed price quoted in it.
Fixed quote in writing before work starts
from$500/month
We host it, watch it, fix it, and turn what it gets wrong into rules.
Priced per system in the map
Same team, and what pairs with it
Free 30-minute call
Bring the tools you use and the steps your team repeats. You leave the call knowing whether this system is worth building for you, roughly what it costs, and whether we are the right people to build it.
Pick a time on the calendar. It is a 30-minute call, and the invite lands on your calendar when you book. Prefer email? [email protected]
We reply by email within 24 hours.
Checking the calendar…
Questions
You do. It is plain files you can read and edit, and every rule change is kept as a dated record.
When something goes wrong, the correction is added to the brain as a rule. You can also edit the files yourself.
One short list: what needs you, and what was handled. It comes by email or the messaging app you use, such as WhatsApp or Telegram.
Yes, both. Every AI session in our business reads our own brain first, and each morning a brief lists what needs the owner and what was already handled.